General Questions
What is a Teresa’s Towel?
Teresa’s Towels are light-weight, sand-resistant and ultra absorbent, making it the perfect addition to your everyday life. Our Peştemal Turkish Towels are flat-woven pieces of material that are traditionally used as Turkish bath towels but have since been incorporated into daily lives by people around the world. Turkish Towels have been traditionally woven on hand looms by local villagers in the southeastern region of Turkey for generations. All our classic pieces are made 100% pure cotton. They are designed to be used daily and get softer and more absorbent with each wash. And with using less fabric, our towels dry off lightning fast.
Are all Teresa’s Towels the same?
We current offer 3 blends of fabrics, varying in thickness and compactness:
Classic Weave– The Classic towels are our most compact towel. They have a tight single flat weave and are perfect for people on the go. Our Classic Weave towels include all Classic, Chunky, Guzel and Skyline towels.
Jacquard Weave– While similar to the Classic towels, the Jacquard weave towels are double weaved, meaning they are twice as thick as the Classic weave and twice as cozy, while still being very compact! Our Jacquard weave towels include all Graphic towels. (note: this product page has no text)
Sultan Weave – The Sultan towels utilize a much looser diamond weave pattern is our thickest and softest towel. It’s the perfect to-go blanket for those lazy Sunday evenings on the sofa.
What can I use my Teresa’s Towels for?
Since the towels are so compact and lightweight, they make the perfect year-round towel and are perfect additions to almost any occasion – picnic blanket for the fall, a beach towel for the summer beach day, towel for your mat on your yoga retreat, sarong wraps around the pool bar, travel towel for your camping trip, towel for dogs out the shower – the only limit is your imagination!
Product
Can I wash my Teresa’s Towels?
To preserve the color and quality of your Teresa’s Towel, we recommend washing the fabric in cold water and hanging to dry. For more information on how to treat your Teresa’s Towel, click here!
How big can my customized designs be?
Customers have often requested company logos, simple graphics or even emojis on their Teresa’s Towel. We can accommodate any request you may have. Just shoot us an email at teresastowels@harfordhk.com and we can chat through your idea’s and vision
Shipping and Returns
How much does shipping cost?
As we are shipping from Hong Kong, domestic delivery throughout Hong Kong is free. WooHoo! International shipping would be calculated at checkout, which will vary depending on your geographical distance.
How long does shipment take?
Shipments for most domestic orders arrive within 7 business days of order placement, slightly longer for custom embroidered towels depending on how many and how complicated your designs are. . However, if you have specific time constraints, please let us know and our team can work with you.
Do you offer returns or exchanges?
All sales of Teresa’s Towels are final. However if you are encountering a specific issue with your purchase (ie delivery issues or something wrong with your Teresa’s Towel), do reach out at teresastowels@harfordhk.com.
What payment do you accept?
We are currently accepting Amex, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, and Visa.
Misc
My questions are unanswered, now what?
We’re sorry about that! Feel free to shoot us an email with any questions, concerns or comments at teresastowels@harfordhk.com or chat with us at +852 6102 4220.